Terms of Service
Last Updated: January 2026
Welcome to Federal Benefits Exchange. These Terms of Service ("Terms") govern your access to and use of our website and services. By accessing or using our services, you agree to be bound by these Terms.
1. Acceptance of Terms
By using this website, you confirm that you have read, understood, and agree to these Terms. If you do not agree, please refrain from using our services. Federal Benefits Exchange is a private consulting firm and is not affiliated with, endorsed by, or part of any government agency.
2. Description of Services
Federal Benefits Exchange provides educational workshops, benefit analysis reports, and retirement planning consultation specifically designed for federal employees. Our services are intended for informational purposes and do not constitute legal, tax, or investment advice.
3. No Government Affiliation
You acknowledge that Federal Benefits Exchange is an independent organization and is not affiliated with, endorsed by, or sponsored by any U.S. government agency. All educational materials and services are provided for informational purposes only and should not be interpreted as official government communication.Message frequency varies. Message and data rates may apply. You can opt-out of SMS communications at any time by replying STOP
4. User Responsibilities
When requesting a Benefit Analysis Report or attending a workshop, you agree to provide accurate, current, and complete information about your federal employment and benefits. You are solely responsible for reviewing all recommendations and verifying how any decisions may affect your personal financial situation and retirement income.
5. Intellectual Property
All content on this website, including text, graphics, logos, videos, and downloadable materials, is the property of Federal Benefits Exchange or its content providers and is protected by applicable copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without prior written consent.
6. Governing Law
These Terms are governed by the laws of the State of South Carolina, without regard to its conflict of law principles. Any disputes arising from or relating to these Terms or your use of this website shall be resolved exclusively in the state or federal courts located in South Carolina.
7. SMS/Text Messaging Terms
By opting in to receive SMS text messages from Federal Benefits Exchange, you agree to receive communications regarding your benefits review, appointment reminders, and related updates. Message and data rates may apply. Message frequency varies. > You can cancel the SMS service at any time by replying "STOP". After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.
If you are experiencing issues with the messaging program you can reply with the keyword "HELP" for more assistance, or you can get help directly at support@federalbenefitsexchange.com or (706) 407-2744.
8. Contact Information
- If you have any questions about these Terms or our services, please contact us at:Email: support@federalbenefitsexchange.comPhone: (706) 407-2744Address: 332 Edgefield Rd, North Augusta, SC 29841